CONSULTING and COACHING CASE STUDIES
Chief Financial Officer Story
The candidate was a classic green visor number’s man
initially. He also had a short fuse and violent temper, and
bragged about managing by intimidation. He was relieved of his
position during a “reorganization” after slamming
his fist into the wall.
We revisited the earlier years of his life and career, and
discovered the roots of what he thought was a strength. He had
been large for his age and therefore the older bullies picked
on him and beat him up often. He learned to be tough to survive.
After almost a year of coaching while conducting a job search,
his insights and self-awareness shifted. He ultimately released
his old “command and control” approach, and truly
came to realize that numbers didn’t really run the business…it
was the people…the human assets…if the people didn’t
feel good about themselves and their work, or weren’t
motivated…the numbers would never be achieved.
What brought about this significant shift in perspective? A
combination of experiences. This included a series of assessments
designed to increase his level of self-awareness, and awareness
of others. Compassion and humility began to emerge, along with
a desire to live a more fulfilling and happy life.
He learned this by feeling the pain of loss…of job, self
esteem, and the pain his family experienced. He experienced
and learned about empathy…being sensitive to others. He
said he would never look at numbers in the same way again. He
knew, really knew, that people make the numbers, and the more
motivated and happy, the better the numbers could be.
He landed a position in a smaller firm as the President, and
achieved success through people…through collaboration,
not bullying. He broke through an old pattern that was no longer
appropriate, and turned a weakness into a strength.